Questions, answered

When you pay for an order, the money goes into MarmacPay, not directly to the seller. It stays there until you confirm the item arrived as described. If it doesn’t, you can open a dispute instead of confirming, which pauses the payout.

Individual sellers go through NIN and BVN checks. Business sellers are additionally verified against CAC registration. Verified sellers carry a visible seal on their storefront.

Open a dispute from your order within the review window. MarmacMart’s dispute centre reviews evidence from both sides and resolves it within 48 hours. Refunds approved through a dispute are processed within 24 hours.

We haven’t published final commission or subscription pricing yet — we want to confirm payment-processing and verification-partner costs first so the numbers we share are accurate. Join the seller waitlist and we’ll share pricing directly before public launch.

MarmacMart is launching first in Lagos. Buyers and sellers in other cities can still join the waitlist — city/LGA is one of the signup fields, and it helps us plan expansion order.

Yes. MarmacMart Lite is optimised for 2G/3G networks, and a USSD fallback (*384#) is planned for feature phones without a data connection.

Yes. Both are part of the Marmac Africa ecosystem and share the same identity and verification layer. That shared verification is what makes cross-app features, like a mechanic inspection before a vehicle purchase, possible.

Join the seller waitlist with your category and estimated listing volume. You’ll get early access to onboarding, identity verification, and launch pricing details before they’re public.